Public Pools & Spas
The Department of Health’s Environmental Services Division Pollution Control Program issues permits and conducts inspections of public and semi-public swimming pools and spas to promote safe recreational swimming and prevent the spread of disease. These facilities include apartment complexes, country clubs, fitness centers, hotels and motels, neighborhood associations, parks, rehabilitation centers, schools and swimming centers. Private residential swimming pools and spas are not permitted or inspected by the Department of Health.
Inspections
Inspections ensure pools and spas are in compliance with applicable state laws and local ordinances, the water is tested regularly for correct chemistry and adequate disinfection, and the facility is free of other chemical or physical hazards. All operators are required to keep records of water quality testing results and accidents.
Year-round pools have a full facility inspection at least twice a year and seasonal pools at least once a year. A pool may also be inspected as the result of a complaint. Pools and spas have water chemistry tested by staff weekly or biweekly. Staff also review plans for any new construction or renovation to ensure structural and mechanical issues are addressed.
If need to file a complaint regarding an unmaintained residential swimming pool, call 260.449.7459 or click here to file a complaint.
The Department of Health investigates complaints related to public and semi-public swimming pools and spas. Call 260.449.7126 to report a possible health violation or submit online. You can leave your name or remain anonymous. If you choose to leave your name with the complaint, it may appear on the public record. We typically follow up on complaints within 24 business hours.